AI agents that know your company | Hellomatik

What

Hellomatik (HM-2) is an operational AI agent platform designed for enterprise departments such as sales, purchasing, customer service, and logistics. It addresses fragmented workflows and manual cross-system data reconciliation by unifying business data, procedures, and formulas into a structured company blueprint. Positioned as a human-in-the-loop automation solution, it deploys AI agents to prepare operational decisions across systems like ERPs, CRMs, and email, allowing staff to approve, amend, or reject proposals before execution.

Features

• Company Blueprint Modeling: Maps enterprise definitions, procedures, and calculation formulas across email, ERP, CRM, and WMS platforms to eliminate manual data reconciliation.
• Automated Decision Preparation: Drafts operational tasks—such as matching supplier invoices against purchase orders or drafting sales orders from inbound emails—while checking stock and pricing rules.
• Configurable Human-in-the-Loop Approvals: Enables organizations to configure whether procedures run autonomously or pause for designated approvers to accept, edit, or reject the proposed action.
• Audit Logging and Lineage Tracking: Retains records of every run in an operations log and logs each approver ruling, while attributing reported figures to their source systems and retrieval timestamps.
• Decision-Based Procedure Learning: Uses accepted amendments and corrections from rejected proposals to update execution procedures for subsequent runs once authorized.

Helpful Tips

• Start with High-Frequency, Structured Decisions: Begin implementation with well-defined procedures that have clear source documents, such as supplier invoice verification or routine order status checks, before automating complex multi-system workflows.
• Define Approval Boundaries Early: Categorize business processes into automated versus approval-required tiers to ensure critical actions (e.g., balance write-offs or order modifications) are captured in the approval log.
• Review Sub-Processor Compliance: Verify corporate compliance policies against Hellomatik’s sub-processor list, noting that while data is encrypted and hosted in Germany under GDPR Article 28 terms, external model providers (such as OpenAI and Anthropic) are utilized.

OpenClaw Skills

The provided documentation contains no evidence of native integration or existing compatibility between Hellomatik and OpenClaw. In a hypothetical workflow, OpenClaw could potentially serve as an external event listener or routing skill that monitors unstructured communication channels and submits raw transaction data to Hellomatik's blueprint engine. An OpenClaw agent could, for example, detect inbound billing emails, pass the context to Hellomatik to prepare the ERP matching and discrepancy check, and alert human operators through internal chat channels when an approval is pending.