What

Forge is a duty drawback service that helps businesses recover US import tariffs, duties, and taxes when goods are later exported or destroyed. The site positions drawback as an often-missed source of cash recovery and states refunds can be up to 99% of eligible import fees.

It appears designed for multiple business models, including direct-to-consumer brands, wholesalers, and manufacturers. The workflow shown is evaluate potential refund value, collect import/export documentation through the platform, file claims with audit trails, receive funds, and repeat filings on an ongoing schedule.

Features

Duty drawback claim management: Forge manages the end-to-end drawback process from eligibility evaluation through filing, reducing operational burden on internal teams.
Document collection automation: The platform gathers import and export records to connect transactions and support maximum eligible refund claims.
Claim filing with audit trail: Forge files claims on behalf of customers and provides documentation trails intended to support review and accountability.
Ongoing scheduled claims: The system is described as continuously filing drawbacks on a cadence aligned to business operations, not just one-time recovery.
Performance-based commercial model: The page states there are no upfront costs and payment is taken only when refunds are received.
Multi-segment applicability: The service is explicitly presented for DTC sellers, wholesale businesses, and manufacturers.

Helpful Tips

Validate data readiness early: Duty drawback outcomes depend heavily on clean import/export linkage, so confirm SKU, shipment, and customs data quality before implementation.
Set timeline expectations internally: The site indicates first US claims may take roughly 3–6 months, with later claims around monthly, so plan cash-flow forecasts accordingly.
Prioritize high-duty product lines first: Start with categories that carry meaningful duties and regular export/destruction events to prove value quickly.
Align finance, logistics, and trade teams: Cross-functional ownership improves documentation completeness and reduces claim delays.
Confirm eligibility boundaries in detail: The page gives high-level guidance; businesses should still review product-level and transaction-level eligibility with trade specialists.