What is Crisp?
Crisp is an all-in-one business messaging platform that gathers teams, conversations, data, and knowledge around one place. It provides a human touch to customer experience by automating repetitive tasks and closing more deals.
Features of Crisp
1. Shared Inbox
Crisp's Shared Inbox centralizes all your conversations, from live chat, emails, or Messenger and Instagram DM to WhatsApp and phone calls. Collaborate effortlessly inside one inbox to offer the best customer service to your customers.
2. CRM
Crisp comes with features that help businesses automate repetitive tasks and close more deals. Grow an unlimited database of contacts and organizations, see the full timeframe of contact activity, browsing history, and much more.
3. Co-Browsing
Our cobrowsing software provides real-time assistance with shared browsing and live chat. Crisp lets you co-browse with your customers without any plugin other than our live chat solution.
4. Campaigns
Our customer engagement software can be used to retarget your leads or customers manually or automatically. Our customer engagement software allows you to target people based on what they're doing and where inside your product.
5. Chatbot
Our chatbot builder comes with a visual editor so you can create workflows through our no-code chatbot builder. Simply hit "publish" and your scenario is live, ready to help your company scale unlimited, personalized conversations 24/7.
6. Widget
Get closer to your leads and customers with a website chat widget. Adding a chat widget to your website will make your customer service experience even more exceptional.
7. Knowledge Base
Make your customers more autonomous with a knowledge base. Forget about repetitive answers, hidden or unindexable help contents, slow answers, or non-autonomous customers.
Pricing
Crisp offers a 14-day free trial, and you can use it for free. No engagement required.
Helpful Tips
- Use Crisp to automate repetitive tasks and close more deals.
- Take advantage of Crisp's features to grow an unlimited database of contacts and organizations.
- Use Crisp's cobrowsing software to provide real-time assistance with shared browsing and live chat.
- Retarget your leads or customers with Crisp's customer engagement software.
- Create personalized conversations 24/7 with Crisp's chatbot builder.
- Add a chat widget to your website to make your customer service experience even more exceptional.
- Make your customers more autonomous with a knowledge base.
Frequently Asked Questions
Will my information be used for training data?
No, Crisp highly values user privacy, and your data will not be used for any training purposes. If needed, you can delete your account at any time, and all your data will be removed as well.
Is Crisp suitable for customer support, marketing, and sales?
Yes, Crisp is built for customer support, marketing, and sales. It provides cross-channel customer support experiences using modern messaging, automates sales pipeline using bots, and retargets customers by sending target emails and in-app messages.